1. All Sales Final – No Monetary Refunds
All purchases are final and non-refundable. We do not issue refunds to the original form of payment under any circumstances. This policy is strictly enforced due to product classification, safety standards, and fraud prevention requirements.
2. Store Credit Only (Limited Exceptions)
At our sole discretion, we may issue store credit only in the event of verified fulfillment errors. Eligible scenarios include products that arrive damaged, incorrect items shipped, or missing items from an order.
To request a review, you must submit your claim within 48 hours of confirmed delivery. Your email must include your order number, clear photo and/or video evidence, and a detailed description of the issue.
Failure to provide sufficient documentation within the required timeframe will result in denial of the request. Approved claims will be issued as store credit only, in an amount determined solely by Enhanced Games Peptides.
3. Non-Eligible Claims (Strict Enforcement)
Store credit will not be issued for buyer's remorse or change of mind, incorrect product selection, improper handling, storage, or use, failure to understand product use or specifications, orders shipped to an incorrect address provided by the customer, carrier delays, customs delays, or international transit issues, packages marked as "Delivered" by the carrier, or opened, used, or tampered products.
4. Shipping, Risk of Loss & Carrier Responsibility
All orders are shipped via third-party carriers. Risk of loss transfers to the customer once the package is accepted by the carrier.
We are not responsible for lost or stolen packages marked as delivered, nor for carrier delays or service interruptions.
If a package is lost in transit and not marked as delivered, a carrier claim will be initiated. Store credit may be issued only if the claim is approved.
5. Fraud Prevention & Payment Processor Compliance
To comply with payment processor requirements, we actively monitor transactions for fraud and abuse.
We reserve the right to cancel or refuse any order at our discretion, require identity verification prior to fulfillment, and limit quantities or block high-risk transactions. Orders flagged as suspicious may be delayed, canceled, or denied without notice.
6. Chargebacks, Disputes & Policy Violations
By completing a purchase, you explicitly agree to this policy and waive the right to dispute charges on the basis of dissatisfaction or misunderstanding of these terms.
Initiating a chargeback or payment dispute in violation of this policy may result in account suspension or permanent ban, forfeiture of any issued store credit, and submission of evidence to the payment processor including IP address, order confirmation, delivery confirmation, and proof of policy acceptance at checkout.
Enhanced Games Peptides aggressively contests all illegitimate chargebacks and reserves the right to pursue legal action in cases of fraudulent disputes.
7. Store Credit Terms
Store credit has no cash value, is non-transferable, and cannot be converted into monetary refunds. Store credit must be used within 6 months and is redeemable only on our website.
8. Platform & Policy Acknowledgment (Shopline Compliance)
By placing an order, you confirm that you have read and agreed to this Refund & Return Policy, understand that all sales are final, and accept store credit as the sole remedy for approved claims. This acknowledgment is captured at checkout and retained for compliance and dispute resolution purposes.
9. Limitation of Liability
To the maximum extent permitted by law, Enhanced Games Peptides shall not be liable for any indirect, incidental, or consequential damages arising from product use, shipping delays, or order-related issues.
10. Important Information
Statements regarding the products offered by Enhanced Games Peptides have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for medical care.
Any information provided on this website or in product materials is for general informational purposes only and should not be interpreted as medical advice or a substitute for consultation with a licensed physician or qualified healthcare professional. Always seek professional guidance regarding any medical or health-related decisions.
By purchasing, you confirm that you are 21 years of age or older, that purchase and use of these products is lawful where you live, and that you assume full responsibility for the handling and use of this product. Improper use, handling, or application is solely at your own risk. Individual responses and outcomes are not guaranteed and may vary.
11. Contact & Claims Submission
All claims must be submitted via email to info@enhancedgamespeptides.com with the subject line: Order Issue – #[Order Number]. Incomplete submissions will not be reviewed.